Still no resolve I would really like to get my money refunded

GetHuman-mahdbles's customer service issue with Mercari from August 2018

5 views | 865 similar | 0 following
Help with my Mercari issue
GetHuman-mahdbles's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mahdbles will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mahdbles can let us know if they help or not.
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The issue in GetHuman-mahdbles's own words
Get my PIN number to pay my cell phone bill ... Hi I purchased a Verizon prepaid pin card . The site said that I could receive it in a short while I emailed a message to the seller asking them to please email the pin to me as soon as they could because my phone was off I did receive a response saying that the card was mailed and on it’s way I just received an envelope with no card are PIN number saying mark as received but I still don’t have my PIN number. My email is *****@***.com thanks for helping me with this matter
I really thought that it would be a simple process I have purchased prepaid phone cards off line before
My refund
I am a new customer I expected it to be simple pay my money and receive my pin number
I tried all I know
How GetHuman-mahdbles fixed the problem

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Mercari

Verizon prepaid card
Customer service issue
Reported by GetHuman-mahdbles
Aug 20th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 865 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address

Timeline

GetHuman-mahdbles started working on this issue
Aug 20th, 2018 4:13pm
GetHuman-mahdbles indicated the issue is not fixed yet.
Aug 23rd, 2018 9:42pm
GetHuman-mahdbles indicated the issue is not fixed yet.
Aug 23rd, 2018 9:53pm

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