ITEM SHIPPED TO WRONG PERSON, WRONG ADDRESS, WRONG STATE!!! HELP ME! ASAP!!!

GetHuman-newfiesg's customer service issue with Mercari from August 2018

Help with my Mercari issue
The issue in GetHuman-newfiesg's own words
Get in touch with seller to see where this order is because I DON'T have it! It states it was delivered in Redondo Beach California, I'm in Minnesota!!!! ... I ordered an item from Mercari, from a seller name daristy, item number m*********** which is a Felina Lounge*pajama set. I received notification via email on August *, ****, stating item had been shipped via usps. The tracking number on the email and also on Mercaris site says it was delivered on the *th of August **** in Redondo Beach, California. The problem you ask??? I live in Minnesota!!!!! I've emailed the seller Daristy, and have gotten NO response as of writing this to you...which is almost ** hours later. I've given Daristy my phone number as well as my email address and have heard nothing either way. I also stated if in fact it was delivered to the wrong person, I wanted my money refunded back to my card used in the purchase IMMEDIATELY!! Mercaris policy is that I need to rate a seller within * days of receiving item or all sales are final...hopefully that wouldn't apply in this case, as it was potentially delivered to the wrong person, address, state, whatever!!! No response from a seller makes me extremely nervous with my credit card out there! PLEASE HELP !!!
Wrong state, wrong person, wrong address!!!
Icwont my outfit I bought!!! If I can't have that I want my money back in FULL and some type of compensation for it being screwed up!!!!
*st time buying from this site! Not a good *st impression!!!!
Emailed seller with email address and phone number....NO response in almost ** hours!!!
I have an issue with Mercari too
How GetHuman-newfiesg fixed the problem
We are waiting for GetHuman-newfiesg to fix the problem and share the solution with the rest of us customers.
Please help with my Mercari issue
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mercari email you?
This email address isn't valid

Mercari

m***********. Felina Lounge*pajama set * seller is Daristy
Customer service issue
Reported by GetHuman-newfiesg
Aug 9th, 2018 - 7 mons ago
I have an issue with Mercari too
Fixed
Seen by 21 customers so far
Similar issue to 788 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman-newfiesg started working on this issue
Aug 9th, 2018 8:11pm
GetHuman-newfiesg indicated the issue is not fixed yet.
Aug 9th, 2018 11:40pm
GetHuman-newfiesg indicated the issue is not fixed yet.
Aug 9th, 2018 11:43pm
GetHuman-newfiesg indicated the issue is not fixed yet.
Aug 9th, 2018 11:43pm