GetHuman761530's customer service issue with Mercari from July 2018
Help with my Mercari issue
The issue in GetHuman761530's own words
Trying to return an item back to the seller. Seller did respond to my comment, stating that there were no stains. I opened this package (the envelope was completely OK, no holes or tears. I had friends here when I opened it. There is no way that the seller was unaware of the stains as they were all over the dress. ... I just received a white dress from Mercari. The seller listed the item as BRAND NEW . It has over ** stains . I contacted the seller and told her that I was not happy and wanted to return the dress. I have tried to send information to the Mercari customer service to no avail.. Can you please tell me what I can do?
I should not be typing my complaint. There should be a customer service department that I can actually access as well as forward pictures
GetHuman761530 did not yet indicate what Mercari should do to make this right.
Several years. I have ordered numerous items from this site. I suppose I should be content as I have only had * issues. It
I have an issue with Mercari too
How GetHuman761530 fixed the problem
I was able to actually get through on their *** phone *. They sent me an email and I was able to forward
Please help with my Mercari issue
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