I need someone from mecari to help me with my issues

GetHuman667595's customer service issue with Mercari from May 2018

25 views | 58 similar | 0 following
Help with my Mercari issue
GetHuman667595's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman667595 will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman667595 can let us know if they help or not.
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The issue in GetHuman667595's own words
Selling items of clothing ... I mailed this buyer her shirts shipped on my own couldn’t put a tracking number in and several times emailed buyer no response can not get in touch with Mercari so out money and items ugh then I had a sale and i got a notice saying unable to deliver so i refunded buyer now I’m out money and item no resolve what can I do I have receipt if mailed VS Pink Bundle shirts help me please
Is that I’m not able to work due to my health so every bit counts referring to money and you can’t get ahold of them to help you
By giving me my items back or giving me my money for my items
I’ve been with them for a year and I am a good and considerate and fair seller
Calling..messaging them.. everything I’m frustrated
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Mercari

Selling
Customer service issue
Reported by GetHuman667595
May 8th, 2018 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 58 others
0 customers following this
Items needed
Name
Order number
Billing address
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Timeline

GetHuman667595 started working on this issue
May 8th, 2018 9:01pm
GetHuman667595 shared this issue with friends on Facebook
May 8th, 2018 9:06pm
GetHuman667595 indicated the issue is not fixed yet.
May 8th, 2018 9:09pm
GetHuman667595 shared this issue with followers on Twitter
May 8th, 2018 9:09pm
GetHuman667595 shared this issue with followers on Twitter
May 8th, 2018 9:10pm
GetHuman667595 shared this issue with your circles on Google+
May 8th, 2018 9:10pm
GetHuman667595 shared this issue with others over email
May 8th, 2018 9:10pm
GetHuman667595 shared this issue with friends on Facebook
May 8th, 2018 9:10pm
GetHuman667595 indicated the issue is not fixed yet.
May 9th, 2018 10:13pm
GetHuman667595 indicated the issue is not fixed yet.
May 10th, 2018 12:55am
GetHuman667595 indicated the issue is not fixed yet.
May 11th, 2018 11:12pm
GetHuman667595 indicated the issue is not fixed yet.
May 12th, 2018 4:48am
GetHuman667595 indicated the issue is not fixed yet.
May 12th, 2018 2:29pm