I need someone from mecari to help me with my issues
GetHuman667595's customer service issue with Mercari from May 2018
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Help with my Mercari issue
GetHuman667595's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman667595 will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman667595 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
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The issue in GetHuman667595's own words
Selling items of clothing ... I mailed this buyer her shirts shipped on my own couldn’t put a tracking number in and several times emailed buyer no response can not get in touch with Mercari so out money and items ugh then I had a sale and i got a notice saying unable to deliver so i refunded buyer now I’m out money and item no resolve what can I do I have receipt if mailed VS Pink Bundle shirts help me please
Is that I’m not able to work due to my health so every bit counts referring to money and you can’t get ahold of them to help you
By giving me my items back or giving me my money for my items
I’ve been with them for a year and I am a good and considerate and fair seller