Hi bought a phone from the mercari app. And I received the phone. And the condition...
GetHuman-naxerjos's Refunds and returns issue with Mercari from April 2018
Help with my Mercari issue
First: share to improve GetHuman-naxerjos's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-naxerjos's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-naxerjos will want to follow the link below to head to their help center. We will check on GetHuman-naxerjos later to make sure it's all set or try to help escalate.
Hi bought a phone from the mercari app. And I received the phone. And the condition was just as mentioned in the discription sow I rate the seller and then I go to T mobile store trying to put my sim card in. But it does not work and then the store represantitive looks up a cod on the phone. And said that the phone was stolen and blocked and this was not in the buyer description. I would like to get a refuned on this stolen phone and report the seller .
GetHuman-naxerjos did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-naxerjos fixed the problem
We are waiting for GetHuman-naxerjos to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.