GetHuman-jillnhay's customer service issue with Mercari from April 2018

Help with my Mercari issue
The issue in GetHuman-jillnhay's own words
https:***thumb*photos*m*************.jpg?***********The above item has been shipped quite awhile ago! I have yet to receive rating therefore I haven’t received payment thru Mercari. I’ve contacted both the customer several times and also Mercari said if I didn’t receive a rating within ** hrs I could contact them. Therefore, I have finally figured out how to contact Mercari and would like to have this resolved ASAP. The item has been tracked and received. I have already sent all the information to Mercari and the customer! I am getting frustrated and would like to see a happy ending to all of this! Thank you so much! I should hope to hear back from you ASAP (by the days end) as this has been going on for a bit! Jill Hoffman

GetHuman-jillnhay did not yet indicate what Mercari should do to make this right.

How GetHuman-jillnhay fixed the problem
Call Mercaris **** *. The were very helpful !
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Customer service issue
Reported by GetHuman-jillnhay
Apr 27th, 2018 - 5 years ago
Seen by 39 customers so far
Similar issue to 4108 others
0 customers following this
Items needed
Order number
Billing address
Email address


GetHuman-jillnhay started working on this issue
Apr 27th, 2018 12:14pm
GetHuman-jillnhay indicated the issue is not fixed yet.
Apr 27th, 2018 7:01pm
GetHuman-jillnhay confirmed the issue is fixed. Hooray!
Apr 28th, 2018 7:16pm

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