The coupon I used for the cancelled purchase was not reinstated with my refunded money...
GetHuman626293's Cancel or change order issue with Mercari from April 2018
Help with my Mercari issue
Before contacting them, items GetHuman626293 may need:
Name, Order number, Billing address, and Email address
GetHuman626293's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman626293 will want to follow the link below to head to their help center. We will check on GetHuman626293 later to make sure it's all set or try to help escalate.