Called Mercari to report my item was damaged in transit. I recently had surgery and was...

GetHuman-nanaclif's complaint issue with Mercari from April 2018

47 views
 | 
10644 similar
 | 
0 following
Help with my Mercari issue
GetHuman-nanaclif's next move: call Mercari.
The best way to get your problem resolved is to tap the button below to start calling Mercari. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-nanaclif's own words
Called Mercari to report my item was damaged in transit. I recently had surgery and was not able to go to my mailbox to pick up the item until just a few days ago. As soon as I picked it up, I knew it was damaged. It was poorly packed, therefore, I was not surprised when I opened it and indeed found it broken in many pieces.
Refund my payment of $**.**
I have an issue with Mercari too
How GetHuman-nanaclif fixed the problem
We are waiting for GetHuman-nanaclif to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.
What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nanaclif fixes it.
This email address isn't valid

Mercari

I ordered an m&m green mug ****. ID:***********
complaint issue
Reported by GetHuman-nanaclif
Apr 24th, 2018 - 2y ago
I have an issue with Mercari too
Not resolved
Seen by 47 customers so far
Similar issue to 10644 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman-nanaclif started working on this issue
Apr 24th, 2018 7:03pm
GetHuman-nanaclif indicated the issue is not fixed yet.
Apr 25th, 2018 5:18pm
GetHuman-nanaclif indicated the issue is not fixed yet.
Apr 28th, 2018 5:04pm