Hi Megabus, *I am so confused right now. Megabus cancelled my bus trip. Reservation*s...

GetHuman-hemwatti's customer service issue with Megabus from December 2019

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The issue in GetHuman-hemwatti's own words
Hi Megabus, *I am so confused right now. Megabus cancelled my bus trip. Reservation*s **-****-******-M***-****-NEW-TOR and **-****-******-M***-****-NEW-TOR. I went to reschedule both seats and the website only processed one. The other seat didn't get rescheduled because of error messages on the website. I tried calling right away but didn't get a hold of anyone. Please please please.....I am well aware of your no refund policy but not sure what happened on the website.I an now in a great inconvenience. Because of the inconvenience, may you please refund the * rescheduled seat? I have to travel today because I have my * year old to get back to. This is all happening because of the inconvenience of the cancelled trip this morning. May I please request the refund of rescheduled reservation * **-****-******-M**R-****-NEW-TOR.**Please consider my sincere request. I would like to continue using Megabus and I doubt wish to provide a bad review because of this error on the megabus website. **Regards, *Hemwattie and Hemwattie

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Megabus

Customer service issue
Reported by GetHuman-hemwatti
Dec 2nd, 2019 - 2 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 1055 others
0 customers following this

Timeline

GetHuman-hemwatti started working on this issue
Dec 2nd, 2019 2:20pm
GetHuman-hemwatti indicated the issue is not fixed yet.
Dec 3rd, 2019 5:45pm
GetHuman-hemwatti indicated the issue is not fixed yet.
Dec 3rd, 2019 8:52pm
GetHuman-hemwatti indicated the issue is not fixed yet.
Dec 5th, 2019 12:54am

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