The driver made me wait to get on bus last, though I was first in line and had been wai...

GetHuman3847984's customer service issue with Megabus from October 2019

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The issue in GetHuman3847984's own words
The driver made me wait to get on bus last, though I was first in line and had been waiting at stop for a hour prior to anyone else arriving, including the driver herself... she claimed I wasn’t on her printed listen and that dictated who could get on the bus, so she was letting those printed on her list on first... been traveling for years with you guys, and this was the first time a driver had a issue with my digital ticket.... after she let everyone on, she then came back to me and said I could get on, now, and was kind of yelling and arguing with me that this was correct under order of operations.... even other *Riders took a issue with how she was talking and dealing with me, said she was dead wrong... can u imagine... I was first in line.... it’s * in morn ... u have a ticket, but she won’t let u on cause it wasn’t on her printed list.. then she lets everyone else on, and then say u can get on now.... take into account also the bus was **** near empty... she just wanted to exert the little power she had and humiliate me

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Customer service issue
Reported by GetHuman3847984
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 6088 others
0 customers following this


GetHuman3847984 started working on this issue
Oct 29th, 2019 2:47pm