To whom it may concern,**My friends and I took a round trip (via Megabus) from Philadel...
GetHuman-dawnserr's customer service issue with Megabus from July 2019
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The issue in GetHuman-dawnserr's own words
To whom it may concern,**My friends and I took a round trip (via Megabus) from Philadelphia to New York on today's date, July **, ****. We departed Philadelphia at *:**A and arrived on schedule with no issues. Our bus was scheduled to depart New York for Philadelphia at *:**P but never left until about *:**P. I am typing this as I'm on the bus, as we're not expected to arrive until *:**P. My reason for emailing is because the air conditioning on the upper level is not working properly, making this ride home a very uncomfortable one. The driver ensured us that once the bus warmed up the air would kick in stronger, but that's not the case. I paid extra money to reserve these specific seats. I am traveling on bus * DD*** and my reservation * is: ***-****-******-M**R-****-NEW-PHI. **Thank you, **Dawn Thomas
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