To whom it may concern,**My friends and I took a round trip (via Megabus) from Philadel...

GetHuman-dawnserr's customer service issue with Megabus from July 2019

Help with my Megabus issue
First: share to improve GetHuman-dawnserr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dawnserr may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman-dawnserr's own words
To whom it may concern,**My friends and I took a round trip (via Megabus) from Philadelphia to New York on today's date, July **, ****. We departed Philadelphia at *:**A and arrived on schedule with no issues. Our bus was scheduled to depart New York for Philadelphia at *:**P but never left until about *:**P. I am typing this as I'm on the bus, as we're not expected to arrive until *:**P. My reason for emailing is because the air conditioning on the upper level is not working properly, making this ride home a very uncomfortable one. The driver ensured us that once the bus warmed up the air would kick in stronger, but that's not the case. I paid extra money to reserve these specific seats. I am traveling on bus * DD*** and my reservation * is: ***-****-******-M**R-****-NEW-PHI. **Thank you, **Dawn Thomas

GetHuman-dawnserr did not yet indicate what Megabus should do to make this right.

How GetHuman-dawnserr fixed the problem

We are waiting for GetHuman-dawnserr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Megabus customer problems.
How Do I Track My Lost Luggage from Megabus?How Do I Change My Megabus Reservation?How do I get a refund from Megabus?
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-dawnserr
Jul 12th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 5421 others
0 customers following this


GetHuman-dawnserr started working on this issue
Jul 12th, 2019 10:43pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians