I booked four tickets for my grandson to come and visit me and help me in Memphis Tenne...

GetHuman3188639's Refund Booking issue with Megabus from July 2019

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The issue in GetHuman3188639's own words
I booked four tickets for my grandson to come and visit me and help me in Memphis Tennessee. He was to leave at *:** pm Sunday June **th and return July *th on the night bus. When he tried to get on bus he was told he could not get on bus by himself at ** years old. I had no knowledge that a ** year old could not get on bus by himself and would never put my grandchild in danger in the first place. My god and son is * feet two inches tall which is why I had to buy two seats for him both ways and I did not ask the age limit because I did not think I had to ask the question.**When I call and tried to explain and get my money back the rep was rude and hung up in my face. I spent $*** on leaving ticket and $** on return ticket. I would never have booked tickets for that much money just to have him be turned away **I am in disability and don’t have that type of money to throw away. Can I please have my money back I will not let my grandson use your bus again because their is no one that can get off work to bring him here *Please call me ***-***-*****Both tickets were sent to *****@***.com

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Megabus

Refund Booking issue
Reported by GetHuman3188639
Jul 3rd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5351 others
0 customers following this

Timeline

GetHuman3188639 started working on this issue
Jul 3rd, 2019 1:51pm