Hello.*I have a complain about the driver of Megabus . My travel was scheduled from Whi...

GetHuman-zoomper's customer service issue with Megabus from May 2019

Help with my Megabus issue
First: share to improve GetHuman-zoomper's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zoomper may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman-zoomper's own words
Hello.*I have a complain about the driver of Megabus . My travel was scheduled from White Marsh- Baltimore to NY *th Ave. ( May ** ****- *:** am)*The bus arrived ** minutes late and ** minutes until we leave.*He drove for ** minutes and stopped at Chesapeak stop at ** north to grab a cup of coffee. He turned of the bus and toke ** minutes to come back to the bus holding a cup of coffee and talking on his phone. ( I have it recorded).*We continued the trip and he stopped again at exit ** on turnpike for ** minutes.*Now it is *:**am and we are on exit ** on turnpike with a lot of traffic.*We were supposed to be at the destination on *:** am.*I understand traffic, however we should be at NY at least *:**am with traffic if this driver had not make all these noncence stops.*I am very upset . *I don't think costumers should be treated this way. I never had problem with Megabus. This is the first time. But I think you guys should know about that.*Thanks*Gyselle.

GetHuman-zoomper did not yet indicate what Megabus should do to make this right.

How GetHuman-zoomper fixed the problem

We are waiting for GetHuman-zoomper to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Megabus customer problems.
How Do I Change My Megabus Reservation?How do I get a refund from Megabus?
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Megabus

Customer service issue
Reported by GetHuman-zoomper
May 10th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4873 others
0 customers following this

Timeline

GetHuman-zoomper started working on this issue
May 10th, 2019 12:56pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies