Hello.*I have a complain about the driver of Megabus . My travel was scheduled from Whi...

GetHuman-zoomper's customer service issue with Megabus from May 2019

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The issue in GetHuman-zoomper's own words
Hello.*I have a complain about the driver of Megabus . My travel was scheduled from White Marsh- Baltimore to NY *th Ave. ( May ** ****- *:** am)*The bus arrived ** minutes late and ** minutes until we leave.*He drove for ** minutes and stopped at Chesapeak stop at ** north to grab a cup of coffee. He turned of the bus and toke ** minutes to come back to the bus holding a cup of coffee and talking on his phone. ( I have it recorded).*We continued the trip and he stopped again at exit ** on turnpike for ** minutes.*Now it is *:**am and we are on exit ** on turnpike with a lot of traffic.*We were supposed to be at the destination on *:** am.*I understand traffic, however we should be at NY at least *:**am with traffic if this driver had not make all these noncence stops.*I am very upset . *I don't think costumers should be treated this way. I never had problem with Megabus. This is the first time. But I think you guys should know about that.*Thanks*Gyselle.
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Customer service issue
Reported by GetHuman-zoomper
May 10th, 2019 - 2 mons ago
I have an issue with Megabus too
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Seen by 3 customers so far
Similar issue to 4873 others
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GetHuman-zoomper started working on this issue
May 10th 12:56pm