Hello.*I have a complain about the driver of Megabus . My travel was scheduled from Whi...

GetHuman-zoomper's customer service issue with Megabus from May 2019

Help with my Megabus issue
First: share to improve GetHuman-zoomper's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zoomper may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman-zoomper's own words
Hello.*I have a complain about the driver of Megabus . My travel was scheduled from White Marsh- Baltimore to NY *th Ave. ( May ** ****- *:** am)*The bus arrived ** minutes late and ** minutes until we leave.*He drove for ** minutes and stopped at Chesapeak stop at ** north to grab a cup of coffee. He turned of the bus and toke ** minutes to come back to the bus holding a cup of coffee and talking on his phone. ( I have it recorded).*We continued the trip and he stopped again at exit ** on turnpike for ** minutes.*Now it is *:**am and we are on exit ** on turnpike with a lot of traffic.*We were supposed to be at the destination on *:** am.*I understand traffic, however we should be at NY at least *:**am with traffic if this driver had not make all these noncence stops.*I am very upset . *I don't think costumers should be treated this way. I never had problem with Megabus. This is the first time. But I think you guys should know about that.*Thanks*Gyselle.
GetHuman-zoomper did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman-zoomper fixed the problem
We are waiting for GetHuman-zoomper to fix the problem and share the solution with the rest of us customers.
Please help with my Megabus issue
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Megabus

Customer service issue
Reported by GetHuman-zoomper
May 10th, 2019 - 2 mons ago
I have an issue with Megabus too
Not resolved
Seen by 3 customers so far
Similar issue to 4873 others
0 customers following this
Timeline
GetHuman-zoomper started working on this issue
May 10th 12:56pm