I recently took a megabus from NYC to Pittsburgh and was delayed after it broke down ne...

GetHuman-merogers's customer service issue with Megabus from January 2019

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The issue in GetHuman-merogers's own words
I recently took a megabus from NYC to Pittsburgh and was delayed after it broke down nearly two hours outside our final destination. It was Duty *** route M** leaving NYC at **:**am. After calling megabus I was sorely disappointed in their lack of customer service. I would very much appreciate a refund for this ticket as it negatively impacted my travel plans. I do not wish to receive a voucher to redeem on a future ticket. Please let me know what course of action you would like to take.
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Megabus

Customer service issue
Reported by GetHuman-merogers
Jan 16th, 2019 - 9 mons ago
I have an issue with Megabus too
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Seen by 5 customers so far
Similar issue to 3842 others
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Timeline
GetHuman-merogers started working on this issue
Jan 16th 6:00pm