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The issue in GetHuman-veratan's own words
Our bus was supposed to depart from New York at *:** pm and arrive in DC at *:** pm. However, we ended up arriving at DC Union Station at *:** am (over * hours later), causing me to miss an important event with my close friend who I was intending to visit. I would like to request a refund, please.
Giving me a refund
I didn't make any complaints whatsoever during the bus ride regardless of the * hour delay and lack of service
I have an issue with Megabus too
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