I bought * ticket to Houston and then to New Orleans the first bus was an hour and * mi...

GetHuman1663802's customer service issue with Megabus from November 2018

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The issue in GetHuman1663802's own words
I bought * ticket to Houston and then to New Orleans the first bus was an hour and * mins late making me miss the bus to New Orleans. I called customer service to have my ticket exchanged and was told that I can’t exchsnge it that I have to buy a new ticket which is not cool like it wasn’t in my behalf that I missed the second bus and it’s undaur that I have to buy a new ticket
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Megabus

Customer service issue
Reported by GetHuman1663802
Nov 30th, 2018 - 7 mons ago
I have an issue with Megabus too
Not resolved
Seen by 6 customers so far
Similar issue to 3279 others
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Timeline
GetHuman1663802 started working on this issue
Nov 30th, 2018 9:44pm