I reserved * one-way tickets from Louisville to Atlanta for November *. We waited and c...

GetHuman-sharnese's customer service issue with Megabus from November 2018

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The issue in GetHuman-sharnese's own words
I reserved * one-way tickets from Louisville to Atlanta for November *. We waited and called numerous times to see what happened to the bus thinking it was delayed. Needless to say they never took the trip. I was reimbursed for * ticket minus the reservation fee( I paid * extra dollars that I feel should be given back as well) $**. I have yet to receive the other which was the same price. In all i paid ** dollars and i received **. The confirmation numbers are **-****-*******-M*R-****-LOU-ATL-**:**:*** **-****-******-M*R-****-LOU-ATL. It's been almost a month and the last time i called no one could even find it in the system. If someone could call me and resolve this situation I'd greatly appreciate it.
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Megabus

Customer service issue
Reported by GetHuman-sharnese
Nov 29th, 2018 - 9 mons ago
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GetHuman-sharnese started working on this issue
Nov 29th, 2018 1:30am