We were waiting for a bus from Las Vegas to Los Angeles that departs at *:** am on Nove...

GetHuman-yoosangh's customer service issue with Megabus from November 2018

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The issue in GetHuman-yoosangh's own words
We were waiting for a bus from Las Vegas to Los Angeles that departs at *:** am on November **th. Waiting in the line, we heard that the bus will be delayed from **-** minutes. After ** minutes, the bus arrived and went somewhere else saying that the bus will be cleaned and come back in ** minutes. However, it came back after * hours. It showed up at *:** am. On the way back to Los Angeles, it got delayed due to engine breakdown and stopped for a few hours. The time we got to the destination was at ** ** pm which is way later than it was supposed to be. I don't think it was a reasonable trip for the price we paid. The reservation was made under the name, Sungmo Han.
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Megabus

Customer service issue
Reported by GetHuman-yoosangh
Nov 27th, 2018 - 9 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-yoosangh started working on this issue
Nov 27th, 2018 7:58am