Me and other people were at the katy Mills bus stop in Katy Texas waiting for our...
GetHuman-llaavesc's customer service issue with Megabus from November 2018
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The issue in GetHuman-llaavesc's own words
Me and other people were at the katy Mills bus stop in Katy Texas waiting for our *:** bus. It never showed and when talking to your customer service we were informed that we ALL missed the bus and are unable to get a refund. We waited outside for * hours and there was no bus. It is ridiculous to think that everyone missed the bus stop. I would like to be refunded my ticket along with the new ticket I had to buy.
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