Me and other people were at the katy Mills bus stop in Katy Texas waiting for our...

GetHuman-llaavesc's customer service issue with Megabus from November 2018

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The issue in GetHuman-llaavesc's own words
Me and other people were at the katy Mills bus stop in Katy Texas waiting for our *:** bus. It never showed and when talking to your customer service we were informed that we ALL missed the bus and are unable to get a refund. We waited outside for * hours and there was no bus. It is ridiculous to think that everyone missed the bus stop. I would like to be refunded my ticket along with the new ticket I had to buy.
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Megabus

Customer service issue
Reported by GetHuman-llaavesc
Nov 26th, 2018 - 10 mons ago
I have an issue with Megabus too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-llaavesc started working on this issue
Nov 26th, 2018 3:00am