On Sunday, July **, ****, I scheduled a trip with my Fiancee on Megabus going from Washington, DC to Atlanta, GA at **:** am. When the bus arrived, there was a lot of water all over the floors. The water leak was coming from the AC unit stated the driver. It was dripping all over several passengers downstairs and upstairs. There was so much water on the floor that no one could place any bags on the floor under their seats. I was highly upset.

GetHuman-bcrucker's customer service issue with Megabus from September 2018

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The issue in GetHuman-bcrucker's own words
I was trying to travel from Washington DC to Atlanta GA with my fiancee to prepare for our wedding.*This was the first time she ever traveled on Megabus. ... On Sunday, July **, ****, I scheduled a trip with my Fiancee on Megabus going from Washington, DC to Atlanta, GA at **:** am. * When the bus arrived, there was a lot of water all over the floors. The water leak was coming from the AC unit stated the driver. It was dripping all over several passengers downstairs and upstairs. There was so much water on the floor that no one could place any bags on the floor under their seats. I was highly upset. I would like for Megabus to either give me a refund on my trip or a credit towards another Megabus trip.* My reservation number(s) were: **-****-******-M**R-****-WAS-ATL and **-****-******-M**R-****-WAS-ATL
This trip was very frustrating because when the bus arrived, there was a lot of water all over the floors. The water leak was coming from the AC unit stated the driver. It was dripping all over several passengers downstairs and upstairs. There was so much water on the floor that no one could place any bags on the floor under their seats. I was highly upset.
I would like for Megabus to either give me a refund on my trip or a credit towards another Megabus trip.
I have caught the Megabus over ** times within the last ** months.
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Megabus

The service I was using was one way travel from Washington DC to Atlanta GA with my fiancee. My reservation number(s) were: **-****-******-M**R-****-WAS-ATL and **-****-******-M**R-****-WAS-ATL
Customer service issue
Reported by GetHuman-bcrucker
Sep 7th, 2018 - 4 years ago
Fixed
Seen by 9 customers so far
Similar issue to 2198 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman-bcrucker started working on this issue
Sep 7th, 2018 7:38am
GetHuman-bcrucker indicated the issue is not fixed yet.
Sep 7th, 2018 2:45pm
GetHuman-bcrucker indicated the issue is not fixed yet.
Sep 8th, 2018 11:18pm
GetHuman-bcrucker indicated the issue is not fixed yet.
Sep 8th, 2018 11:34pm
GetHuman-bcrucker indicated the issue is not fixed yet.
Sep 10th, 2018 3:44pm
GetHuman-bcrucker indicated the issue is not fixed yet.
Sep 10th, 2018 3:46pm

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