Hello,*I booked the ticket at *:**pm from Indianapolis to Chicago on ******** (last Fri...
GetHuman-kentren's customer service issue with Megabus from August 2018
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The issue in GetHuman-kentren's own words
Hello,*I booked the ticket at *:**pm from Indianapolis to Chicago on ******** (last Friday). The bus was late for one and half hour. It's too late when I got to Chicago. I had to call my friend to pick me up since it was difficult to find bus at that time. My reservation number is *-****-******-M*R-****-IND-CHI.*The more terrible thing was happened again. When I came back to Indianapolis, I booked the ticket at *:**pm from Chicago to Indy on ********. The bus was late for more than * hour. The more terrible thing is that the bus was broken at the travel. We had to wait for more than * hour for another bus. When I got to Indy, it was around **:**pm. I had to walk to home. My reservation number is **-****-******-M*R-****-CHI-IND.*Since my home is at Chicago and I work at Indy, I will go home every week from Indy to Chicago by mega bus. I have booked a lot of tickets of megabus. However, the service of mega bus last week was bad. *I need refund or credit for these two times. *Thanks.*Decheng Ren
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