Hello,*I booked the ticket at *:**pm from Indianapolis to Chicago on ******** (last Fri...

GetHuman-kentren's customer service issue with Megabus from August 2018

9 views
 | 
1744 similar
 | 
0 following
Help with my Megabus issue
Next: our robot will wait on hold for GetHuman-kentren to get a Megabus rep on the line!
Always use the GetHuman Phone tocall Megabus. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-kentren's own words
Hello,*I booked the ticket at *:**pm from Indianapolis to Chicago on ******** (last Friday). The bus was late for one and half hour. It's too late when I got to Chicago. I had to call my friend to pick me up since it was difficult to find bus at that time. My reservation number is *-****-******-M*R-****-IND-CHI.*The more terrible thing was happened again. When I came back to Indianapolis, I booked the ticket at *:**pm from Chicago to Indy on ********. The bus was late for more than * hour. The more terrible thing is that the bus was broken at the travel. We had to wait for more than * hour for another bus. When I got to Indy, it was around **:**pm. I had to walk to home. My reservation number is **-****-******-M*R-****-CHI-IND.*Since my home is at Chicago and I work at Indy, I will go home every week from Indy to Chicago by mega bus. I have booked a lot of tickets of megabus. However, the service of mega bus last week was bad. *I need refund or credit for these two times. *Thanks.*Decheng Ren
GetHuman-kentren did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman-kentren fixed the problem
We are waiting for GetHuman-kentren to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kentren fixes it.
This email address isn't valid

Megabus

Customer service issue
Reported by GetHuman-kentren
Aug 6th, 2018 - a yr ago
I have an issue with Megabus too
Fixed
Seen by 9 customers so far
Similar issue to 1744 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-kentren started working on this issue
Aug 6th, 2018 1:51pm
GetHuman-kentren indicated the issue is not fixed yet.
Aug 7th, 2018 5:45pm
GetHuman-kentren indicated the issue is not fixed yet.
Aug 10th, 2018 2:04am
GetHuman-kentren indicated the issue is not fixed yet.
Aug 11th, 2018 12:06am
GetHuman-kentren indicated the issue is not fixed yet.
Aug 11th, 2018 12:06am