Want refund due to bus mechanical issues!

GetHuman848065's customer service issue with Megabus from July 2018

13 views
 | 
1407 similar
 | 
0 following
Help with my Megabus issue
Next: our robot will wait on hold for GetHuman848065 to get a Megabus rep on the line!
Always use the GetHuman Phone tocall Megabus. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman848065's own words
I needed to get to my daughters to help her with infant on road trip. I was unable to get there in time to help her. ... Dear Megabus customer service, *My bus had mechanical issue and did not arrive for departure. It is currently * hours delayed and no bus. I will miss my ride in Atlanta due to the delay. Therefore, I will not be taking the Megabus and want a refund.**Thank you,*Kristin Lione* *Reservation summary for order AHEZAPA *Reservation Number* **-****-******-M**R-****-DUR-ATL *Date: July *, **** *From: Durham, NC, Willard St. outside of Durham Station Transportation Center (*:** PM) *To: Atlanta, GA, MARTA Civic Center - *** W Peachtree St NW (**:** AM) * Seat(s): ** **Passengers: * *Price: $**.** (inclusive of reserved seat price: $*.**) *Cost and Payment Summary *Ticket Price: $ **.***Booking Fee: * $ *.** *Total Paid: $ **.** *Worldpay's merchant reference: ********-*************
I called customer service and the agent did not have information and would not help me with refund request,
Please refund me or give me full credit
I have traveled on Megabus a dozen times!
I have also sent Megabus a direct email
I have an issue with Megabus too
How GetHuman848065 fixed the problem
We are waiting for GetHuman848065 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman848065 fixes it.
This email address isn't valid

Megabus

Bus from Durham to Atlanta
Customer service issue
Reported by GetHuman848065
Jul 4th, 2018 - a yr ago
I have an issue with Megabus too
Fixed
Seen by 13 customers so far
Similar issue to 1407 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman848065 started working on this issue
Jul 4th, 2018 1:10am
GetHuman848065 indicated the issue is not fixed yet.
Jul 4th, 2018 2:11am
GetHuman848065 indicated the issue is not fixed yet.
Jul 4th, 2018 2:16am
GetHuman848065 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 2:55am