GetHuman848065's customer service issue with Megabus from July 2018
Help with my Megabus issue
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The issue in GetHuman848065's own words
I needed to get to my daughters to help her with infant on road trip. I was unable to get there in time to help her. ... Dear Megabus customer service, *My bus had mechanical issue and did not arrive for departure. It is currently * hours delayed and no bus. I will miss my ride in Atlanta due to the delay. Therefore, I will not be taking the Megabus and want a refund.**Thank you,*Kristin Lione* *Reservation summary for order AHEZAPA *Reservation Number* **-****-******-M**R-****-DUR-ATL *Date: July *, **** *From: Durham, NC, Willard St. outside of Durham Station Transportation Center (*:** PM) *To: Atlanta, GA, MARTA Civic Center - *** W Peachtree St NW (**:** AM) * Seat(s): ** **Passengers: * *Price: $**.** (inclusive of reserved seat price: $*.**) *Cost and Payment Summary *Ticket Price: $ **.***Booking Fee: * $ *.** *Total Paid: $ **.** *Worldpay's merchant reference: ********-*************
I called customer service and the agent did not have information and would not help me with refund request,
Please refund me or give me full credit
I have traveled on Megabus a dozen times!
I have also sent Megabus a direct email
I have an issue with Megabus too
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