Dear Sir, Thank you for email inquiring if my issue was fixed. It has not been resolved as I did not get any suggestion as mentioned in your reply. I request you to send your suggestion to my email address i.e. *****@***.com Thank You Raphael T. D'Souza

GetHuman837085's customer service issue with Megabus from June 2018

Help with my Megabus issue
The issue in GetHuman837085's own words
have my email address corrected. ... Dear Sir,*I have just completed a booking for our trip from Washington DC to Durham NC - Return. However I have mistakenly entered a wrong email address. i.e. *****@***.com . Please amend the email address and send me the booking confirmation for the below details* *Booking Reference: AHEP*OQ*Ticket * of * Ticket * of ** * travelers **, ** megabus*Reservation number: ***-****-******-M**R-*******-****-******-M**R-****WAS-DUR**Ticket * of * Ticket * of ** * travelers **, ** megabus*Reservation number: ***-****-******-M**R-*******-****-******-M**R-****DUR-WAS* *I request you to send me the above booking confirmation to my correct email address that is:******@***.com**Thank you and regards*Raphael Thomas D'Souza

GetHuman837085 did not yet indicate what Megabus should do to make this right.

Since ****.
How GetHuman837085 fixed the problem
Call the call centre and ask the operator to correct the issue. It was done quickly.
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Megabus

Megabus
Customer service issue
Reported by GetHuman837085
Jun 30th, 2018 - 5 years ago
Fixed
GetHuman837085 shared how to fix
Seen by 18 customers so far
Similar issue to 1358 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman837085 started working on this issue
Jun 30th, 2018 5:50pm
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 5:41am
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 5:43am
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 5:44am
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 5:44am
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 5:44am
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 5:45am
GetHuman837085 shared this issue with others over email
Jul 1st, 2018 5:45am
GetHuman837085 shared this issue with others over email
Jul 1st, 2018 5:45am
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 5:46am
GetHuman837085 indicated the issue is not fixed yet.
Jul 1st, 2018 6:00am
GetHuman837085 confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 6:32pm

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