Megabus changed our reservation to another company at the last minute on a trip from Al...

GetHuman-ernieinc's customer service issue with Megabus from May 2018

13 views | 287 similar | 0 following
Help with my Megabus issue
First: share to improve GetHuman-ernieinc's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ernieinc to get a Megabus rep on the line!
Always use the GetHuman Phone to call Megabus. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ernieinc may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman-ernieinc's own words
Megabus changed our reservation to another company at the last minute on a trip from Albany NY to New York City. The bus we went on had extremely hard and uncomfortable seats, a filthy bathroom with no sink or even hand sanitizer and almost non-existent Wi-Fi. We also paid extra for seats. Booking number is AHBEUZI and res number was *****-****-******-M**R-****-ALB-NEW. We spent $** and change for a very bad ride. I feel as though we should be refunded our money. The driver said nothing to us except to put our luggage under the bus. This is not the kind of service Megabus has provided in the past. Sincerely, Ernie and Mary Incitti**I trust that Megabus will make this right and come up with a resolution that is fair.

GetHuman-ernieinc did not yet indicate what Megabus should do to make this right.

How GetHuman-ernieinc fixed the problem

We are waiting for GetHuman-ernieinc to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Megabus customer problems.
How Do I Track My Lost Luggage from Megabus?How Do I Change My Megabus Reservation?How do I get a refund from Megabus?
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ernieinc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ernieinc
May 27th, 2018 - 5 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 287 others
0 customers following this


GetHuman-ernieinc started working on this issue
May 27th, 2018 9:46pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies