My bus never showed I called customer service along with other customers and no one kne...

GetHuman-bria_las's customer service issue with Megabus from May 2018

Help with my Megabus issue
The issue in GetHuman-bria_las's own words
My bus never showed I called customer service along with other customers and no one knew what was going on. I left the bus stop and went home and told customer service when I was doing so around **:**. This morning I tried to get some help with the fact the bus never showed just to now be told the bus showed up **mins late. The bus was supposed to be there by **:** I left after ** the bus clearly was much later than the ** mins Amy tried to explain to me and then offered me a bus ticket that cost way more than the one I already purchased that I never even used why would I spend more money when you didn't even deliver the first time I paid.
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Megabus

Customer service issue
Reported by GetHuman-bria_las
May 24th, 2018 - 6 mons ago
I have an issue with Megabus too
Fixed
Seen by 7 customers so far
Similar issue to 166 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-bria_las started working on this issue
May 24th 1:50pm
GetHuman-bria_las indicated the issue is not fixed yet.
Jun 5th 3:29pm
GetHuman-bria_las indicated the issue is not fixed yet.
Jun 5th 3:30pm