Megabus did not refund my money

GetHuman695626's customer service issue with Megabus from May 2018

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The issue in GetHuman695626's own words
The problem: Megabus did not refund my money
GetHuman695626 did not yet indicate what Megabus should do to make this right.
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Megabus

Customer service issue
Reported by GetHuman695626
May 21st, 2018 - 4 mons ago
I have an issue with Megabus too
Fixed
Seen by 22 customers so far
Similar issue to 520 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman695626 started working on this issue
May 21st 10:56pm
GetHuman695626 indicated the issue is not fixed yet.
May 21st 10:56pm