On my last trip because I travel with a backpack on wheels. I have done this before. I...
GetHuman-mkwr's customer service issue with Megabus from April 2018
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The issue in GetHuman-mkwr's own words
Travel on Mega Bus with a back pack on wheels. ... On my last trip because I travel with a backpack on wheels. I have done this before. I was told that If anything has wheels , an extra fee will be charged. The backpack was not full.I had to pay an extra Luggage fee.
I am sixty seven years old, and so I do not like to carry my ipad, small purse or snack on my injured shoulder. I could not find verbage on this online.
To advise for future reference you cannot use a backpack on wheels without being charged an extra fee. The person behind me had a huge back pack not on wheels and it was allowed on board the bus and no extra fee was charged..
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