Guys ... in many ways your user support and event customization tools are lacking.*Your...

GetHuman-borisho's customer service issue with Meetup.com from October 2018

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The issue in GetHuman-borisho's own words
Guys ... in many ways your user support and event customization tools are lacking.*Your phone number seems to only respond to 'billing', i.e. $$$ related issues, and there seems to be no publicized*working support email address to contact.*In the past there were noticeable bugs in your new and old 'event customization' interface. *Fortunately, the 'classic*legacy' UI used to be available as a backup and collectively they allowed me to edit my event parms as needed. This seems to no longer be the case.*The current, rather simple technical issue I would like to resolve:*For some reason, the max number of guests for one of my groups has changed and is limited to *. I would like to change it, but for the life of me, cannot figure out where to do so in your customization UI. (In the past, I was able to do so via the 'classic*legacy' interface.).*I do develop business software and web-sites for a living, but ... if there is a way... it is not obvious to me, and I suspect, many*most of your users. (The event I would like to change is a bi-weekly meetup, for which I would like to set a max number of guests at ** or more).*I can be reached via *****@***.com or at ***-***-****.*Cheers,*B.

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Meetup.com

Customer service issue
Reported by GetHuman-borisho
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1285 others
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GetHuman-borisho started working on this issue
Oct 23rd, 2018 5:50am