Arrived at Drivein at McDonalds on Highway ** Jackson, MS took * minutes for anyone to...

GetHuman1658588's customer service issue with McDonald's from November 2018

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The issue in GetHuman1658588's own words
Arrived at Drivein at McDonalds on Highway ** Jackson, MS took * minutes for anyone to acknowledge that I was even there, I asked if the ice cream machine was working before I ordered a caramel Sundae and proceeded to the next window after being told repeatedly that it was operational. Once I paid I moved on to the next window where I was informed that it was not operational after being told it was, I did not care for the milkshake I was offered in return and just simply wanted my money back. After waiting ** minutes I became frustrated and asked to see a manager but was told he was too busy working on my refund and other things yet I was * of the only * cars in the line and I became so frustrated I left without receiving my money back.

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Customer service issue
Reported by GetHuman1658588
Nov 30th, 2018 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 385 others
0 customers following this


GetHuman1658588 started working on this issue
Nov 30th, 2018 5:12am