I came to Mcdonalds and order a good bit of food for me, my son, and my husband. Their...

GetHuman1391536's customer service issue with McDonald's from October 2018

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The issue in GetHuman1391536's own words
I came to Mcdonalds and order a good bit of food for me, my son, and my husband. Their food was fine but my Mcgriddle was cold and my cheeseburger was plain when I ordered it with everything. So, I wasnt able to eat. I had to wait another hour and a half before I was able to return to Mcdonalds. I even tried asking another Mcdomalds to fix it and they said no. After all this ans being very frustrated I made it back to the origional Mcdonalds and ask them to fix it. They looked at me like it was a problem to fix my order but finally agreed. They asked me to pull to the pick up parking space and I did. I waited another ** minutes on my food because they had forgotten about me. When I finally got my food, the burger was soggy and the mcgriddle was hard. At this point I didnt even eat my food. I also didnt have anything to drink if I was able to eat it because my origional drink had melted and I refused to pay for another because the employees made my order wrong. I had already paid once. I ended up being out of money and still hungry. I would like to have Mcdonalds reimburse me. Even a gift card would be great!

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McDonald's

Customer service issue
Reported by GetHuman1391536
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 277 others
0 customers following this

Timeline

GetHuman1391536 started working on this issue
Oct 22nd, 2018 5:31pm

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