I am Peter F Smith, age ** from Marina del Rey. Email *****@***.com.* I was in Match i...

GetHuman-omnis's customer service issue with Match.com from March 2021

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The issue in GetHuman-omnis's own words
I am Peter F Smith, age ** from Marina del Rey. Email *****@***.com.* I was in Match in Feb-March ****, and would now like to rejoin. I sent a message yesterday asking to see my previous summary and profile if possible. I received a reply from you saying they can't find a record of me under that email address and my name 'Peter'.**However, in Feb and March ****, I received many recommendations from you in emails from your email address *****@***.com*All of these were sent correctly to *****@***.com, and all addressed me as Peter**So at that time the 'MATCH' site did have me recorded as Peter, at the address *****@***.com, which I am still using. So I hope you can still find my profile from last year.**Possibly the company organization has changed, and those records were not kept. In that case I must start again. On trying to do this a few days ago I was automatically redirected to 'Silver Singles'. Is there a difference between MATCH and Silver Singles ? I confirm that I want to rejoin MATCH - how can I do this without being redirected to Silver Singles ? **Thanks, Peter**.

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Match.com

Customer service issue
Reported by GetHuman-omnis
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 6249 others
0 customers following this

Timeline

GetHuman-omnis started working on this issue
Mar 24th 5:34pm
GetHuman-omnis indicated the issue is not fixed yet.
Mar 24th 11:44pm
GetHuman-omnis indicated the issue is not fixed yet.
Mar 24th 11:46pm
GetHuman-omnis indicated the issue is not fixed yet.
Mar 24th 11:47pm

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