Please help. My account was blocked Friday, June ** and I tried to enroll differently...

GetHuman-murielkg's customer service issue with Match.com from June 2018

Help with my Match.com issue
Please help. My account was blocked Friday, June ** and I tried to enroll differently again June ** but again blocked. Posssible reasons**. My sister Sheila Cole enrolled me close to a year ago and paid with her US credit card. On Friday June ** I tried several times to pay with my Canadian PayPal to get the additional PRIVATE mode and to pay ongoing charges with my PayPal and I also confusedly tried to upload some pictures. In the process I was blocked- - maybe too many tries plus the change from my sister Sheila's US credit card to my Canadian PAYPAL*.*. On Monday June ** tried again differently : I wanted the account to be in my personal email M*****@***.com instead of my professional email account which also was i my maiden name i.e., MKR*****@***.com and I paid with PAYPAL I also uploaded a couple of photos. Everything was accepted by PayPal but when I later signed on the Match account it was blocked- maybe because the initial account may have used both email addresses i.e., MKR*****@***.com and M*****@***.com. Also on June ** I used M*****@***.com when I tried to open differently a new Match account. I phoned your Help number but nobody could help plus on June **I think I sent you an email detailing the problems. Info you may need: M*****@***.com, formerly MKR*****@***.com * on June ** Mondays' user name Kathleen ** and p***word n*t*u*n), previous user name n*t*u*n* and former p***word Kathleen *** birth date ** April, ***** postal Code V*M *C* Phone Canada(*) ***-***-**** PLEASE PHONE TO HELP!! Please unblock the new Match account I set up June ** plus keep the info I submitted for this new account. M*****@***.com
I trust that Match.com will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-murielkg
Jun 25th, 2018 - 2 mons ago
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Seen by 11 customers so far
Similar issue to 5261 others
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Timeline
GetHuman-murielkg started working on this issue
Jun 25th 11:11pm
GetHuman-murielkg indicated the issue is not fixed yet.
Jun 27th 7:00pm
GetHuman-murielkg indicated the issue is not fixed yet.
Jun 27th 7:02pm
GetHuman-murielkg indicated the issue is not fixed yet.
Jun 29th 4:42am
GetHuman-murielkg indicated the issue is not fixed yet.
Jun 29th 4:48am
GetHuman-murielkg indicated the issue is not fixed yet.
Jun 29th 4:48am