Match on tv said free yet you are asking me to subscribe. Why are u placing free match...

GetHuman754311's customer service issue with Match.com from June 2018

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The issue and preferred resolution, in GetHuman754311's own words:
Match on tv said free yet you are asking me to subscribe. Why are u placing free match on the tv and and when I signed up you asked for credit card and gave me * payment options why? This is false advertising. I was blocked from seeing who is trying to reach out to me this is unfair.
I trust that Match.com will make this right and come up with a resolution that is fair.
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Match.com

Customer service issue
Reported by GetHuman754311
Jun 5th, 2018 - 2 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman754311 started working on this issue
Jun 5th 11:00pm