Altra King MT Trail-Running Shoes* *Transaction ID:* *MD-*****-*********For unknown rea...

GetHuman-akroll's customer service issue with Massdrop from May 2018

Help with my Massdrop issue
The issue in GetHuman-akroll's own words
Altra King MT Trail-Running Shoes* *Transaction ID:* *MD-*****-*********For unknown reasons, Fedex is refusing to deliver this order to my house. Fedex made deliveries to my home all day, but not this order. First I was told that I lived in a 'shared hallway'. Not sure what this is, but it means they went to the wrong house. When I called Fedex the second time, I was assured of delivery today and they apologized for not delivering. I'm fed up. Either get the shoes delivered or cancel the order and drop me from Massdrop if Fedex doesn't want to deliver your merch. It's entirely weird, but it's eaten up way too much of my time and energy to not have the merch. Aileen Kroll
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Customer service issue
Reported by GetHuman-akroll
May 24th, 2018 - 8 mons ago
I have an issue with Massdrop too
Seen by 3 customers so far
Similar issue to 563 others
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GetHuman-akroll started working on this issue
May 24th, 2018 12:06am
GetHuman-akroll indicated the issue is not fixed yet.
May 25th, 2018 1:08am