My Grandson Darvensly Esperance made an appointment for his road test on Oct **, at the...
GetHuman3802739's customer service issue with Massachusetts Registry of Motor Vehicles (DMV/RMV) from October 2019
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The issue in GetHuman3802739's own words
My Grandson Darvensly Esperance made an appointment for his road test on Oct **, at the Braintree Registry. I was present when he made the appointment for Thur Oct ** at **:** in Plymouth. When my husband and he went to Plymouth for the appt the officer told him that the appt was the previous day Wed the ** at *:**. As my Grandson has school in Boston on Wednesday that would have been impossible . The officer also stated that a confirmation was sent to my PO Box *** in Scituate. I did not receive that confirmation, or any confirmations by email or phone. I believe it was a clerical error on the registry’s part and he should not be required to pay the missed appt fee. Please help me clear up this matter.Thank you, Amy Chessia ***-***-****
GetHuman3802739 did not yet indicate what Massachusetts Registry of Motor Vehicles (DMV/RMV) should do to make this right.
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Oct 22nd, 2019 1:57am
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