My Grandson Darvensly Esperance made an appointment for his road test on Oct **, at the...

GetHuman3802739's customer service issue with Massachusetts Registry of Motor Vehicles (DMV/RMV) from October 2019

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The issue in GetHuman3802739's own words
My Grandson Darvensly Esperance made an appointment for his road test on Oct **, at the Braintree Registry. I was present when he made the appointment for Thur Oct ** at **:** in Plymouth. When my husband and he went to Plymouth for the appt the officer told him that the appt was the previous day Wed the ** at *:**. As my Grandson has school in Boston on Wednesday that would have been impossible . The officer also stated that a confirmation was sent to my PO Box *** in Scituate. I did not receive that confirmation, or any confirmations by email or phone. I believe it was a clerical error on the registry’s part and he should not be required to pay the missed appt fee. Please help me clear up this matter.Thank you, Amy Chessia ***-***-****

GetHuman3802739 did not yet indicate what Massachusetts Registry of Motor Vehicles (DMV/RMV) should do to make this right.

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Massachusetts Registry of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman3802739
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 1235 others
0 customers following this

Timeline

GetHuman3802739 started working on this issue
Oct 21st, 2019 1:54pm
GetHuman3802739 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:50am
GetHuman3802739 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:56am
GetHuman3802739 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:57am

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