I booked the Fairfield Inn at Orlando airport for ****- **** confirmation * ********. I...

GetHuman778580's customer service issue with Marriott Hotels and Resorts from June 2018

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I booked the Fairfield Inn at Orlando airport for ****- **** confirmation * ********. I was charged $***.** on April **, ****. I cancelled my reservation cancellation * ********. I have never received my credit for $***.**. I called a representative that stated the hotel never would have charged me. The charge is on my credit card statement. I would like this charge credit to the same credit card it was placed on
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Marriott Hotels and Resorts

Customer service issue
Reported by GetHuman778580
Jun 12th, 2018 - 9 mons ago
I have an issue with Marriott Hotels and Resorts too
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Seen by 6 customers so far
Similar issue to 37 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman778580 started working on this issue
Jun 12th, 2018 11:06pm
GetHuman778580 indicated the issue is not fixed yet.
Jun 13th, 2018 1:48am
GetHuman778580 confirmed the issue is fixed. Hooray!
Jun 14th, 2018 12:47am