made a error and renewed MJ on oreder number TS******** and then found out my renewal i...

GetHuman-wchalkle's Dispute a Charge issue with MagicJack from January 2020

Help with my MagicJack issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-wchalkle's own words
made a error and renewed MJ on oreder number TS******** and then found out my renewal is not due until **-**-**** so I canceled the order. I got a email saying the order has been canceled but on my credit card account I was charged $**.** and then had another MJ on my credit card come on it saying MJ $*.oo ? my account is still being charged $**.**. the reverse charge to my account should have been a credit for the $**.** not a $*.** please help me with this as the bank can not credit $**.** to my account with a $*.** credit? I have called * times today to talk with some-one but have waithed on the line for over ** min. each time with no one coming on the line ,thanks

GetHuman-wchalkle did not yet indicate what MagicJack should do to make this right.

How GetHuman-wchalkle fixed the problem
tried to call MJ * times and each time was on hold for ** min. and never got to talk to any one? sent e-mail on chat line and never got a response back? went to bank and got it corrected.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MagicJack customer problems.
How Do I Cancel My Subscription to Magicjack?How do I get technical support for my MagicJack?
Do you have a customer issue as well?
We can help you get MagicJack's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having MagicJack issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-wchalkle
Jan 9th, 2020 - 2 years ago
GetHuman-wchalkle shared how to fix
Seen by 8 customers so far
Similar issue to 1768 others
0 customers following this
Items needed
Email address on the account


GetHuman-wchalkle started working on this issue
Jan 9th, 2020 5:34pm
GetHuman-wchalkle confirmed the issue is fixed. Hooray!
Jan 13th, 2020 2:23pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians