URGENT...My voice mailbox has stopped working. When people call they get a message say...

GetHuman2890042's Technical Support issue with MagicJack from May 2019

Help with my MagicJack issue
The issue in GetHuman2890042's own words
URGENT...My voice mailbox has stopped working. When people call they get a message saying... "if you are calling to retrieve your voicemail press *, if your are calling to Deposit a Message press *." When you press * it says "We are sorry we cannot find... VM is not set up properly or the Network is having issues. I've tried calling the *** number a few times and I cannot seem to get through. Please help me get this issue fixed. I haven't been getting Voicemails for a long time, and all my friends are saying they cannot leave messages.
GetHuman2890042 did not yet indicate what MagicJack should do to make this right.
I have an issue with MagicJack too
How GetHuman2890042 fixed the problem
I was able to get online support. I got a new cell phone and did not delete the old one which caused the problem.
Please help with my MagicJack issue
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Technical Support issue
Reported by GetHuman2890042
May 9th, 2019 - 2 mons ago
I have an issue with MagicJack too
GetHuman2890042 shared how to fix
Seen by 6 customers so far
Similar issue to 4365 others
0 customers following this
Items needed
Email address on the account
GetHuman2890042 started working on this issue
May 9th 12:27am
GetHuman2890042 confirmed the issue is fixed. Hooray!
May 11th 5:42am