I bought a $**.***year subscription card and tried to apply it to my account. It would...

GetHuman-yankeec's customer service issue with MagicJack from January 2019

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The issue in GetHuman-yankeec's own words
renew my account. ... I bought a $**.***year subscription card and tried to apply it to my account. It would not let me enter the number in the REDEEM PIN box. I found another place to try it, now it's telling me the card has been redeemed but I do not have my magic jack phone back. I would like to have the card applied to my phone number so I can continue to use my magicJack.
adding the money to my account
I have stayed on hold for ** minutes waiting to speak to a representive.
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MagicJack

MagicJack $**.***year subscription card
Customer service issue
Reported by GetHuman-yankeec
Jan 9th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 2382 others
0 customers following this

Timeline

GetHuman-yankeec started working on this issue
Jan 9th, 2019 2:30pm

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