My magic jack is broken and I would like to replace it with a new device by paying for...

GetHuman818368's customer service issue with MagicJack from June 2018

Help with my MagicJack issue
The issue in GetHuman818368's own words
My magic jack is broken and I would like to replace it with a new device by paying for the new device with my CC but I want to keep the same number:***-***-****.
GetHuman818368 did not yet indicate what MagicJack should do to make this right.
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MagicJack

Customer service issue
Reported by GetHuman818368
Jun 25th, 2018 - 4 mons ago
I have an issue with MagicJack too
Fixed
Seen by 3 customers so far
Similar issue to 559 others
0 customers following this
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Timeline
GetHuman818368 started working on this issue
Jun 25th 3:24pm
GetHuman818368 indicated the issue is not fixed yet.
Jun 26th 4:54pm