Hi my name is Esther Hadassa Shabalina ordered on the Internet in Macy's coat name : Ta...

GetHuman-katshab's Return order issue with Macy's from March 2021

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The issue in GetHuman-katshab's own words
Hi my name is Esther Hadassa Shabalina ordered on the Internet in Macy's coat name : Tahari fox for trim who did Maxi puffer coat Reservation number .............*product number.......... Price $*** * **.** tax total ***.**$*This item was delivered December *, **** order number ** **** ****. *I measure it and find out that the sleeves are way too short in this coat and it didn't fit my size completely . Because of the holiday season and busy with the COVID I tried to return this coat March * to the local Macy's store department.*In the store they told me too call service department to get the "label return"and send it to the warehouse. That's exactly what I did March * . I sent this item back March * which is before return expired. Tracking number: *ZE***Y****-***-**** *Unfortunately couple days ago I received this coat back with explanation that " return time was limited", which is completely not true. I expect to have a full return because I tried to return this item in time and there is nothing wrong with the item and simply it is too small for me. *I have enclosed the receipt for this purchase , shipping tracking number*Please help me to solve my problem!**Sincerely,*E. Shabalina

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Macy's

Return order issue
Reported by GetHuman-katshab
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 2951 others
0 customers following this

Timeline

GetHuman-katshab started working on this issue
Mar 31st 3:27pm
GetHuman-katshab indicated the issue is not fixed yet.
Mar 31st 11:11pm