A representative told me for all the inconvenience of my orders for gifts being late, w...

GetHuman1812149's customer service issue with Macy's from December 2018

13 views | 1360 similar | 0 following
Help with my Macy's issue
Next: our robot will wait on hold for GetHuman1812149 to get a Macy's rep on the line!
Always use the GetHuman Phone to call Macy's. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1812149's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1812149 may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman1812149's own words
A representative told me for all the inconvenience of my orders for gifts being late, wrong, or whatever I went through and ending up in the store here in Tacoma Washington she would make sure that I get a **$ gift certificate again never arrived so I happen to speak with another agent Kevin promised me that the **$ certificate get mailed to my address at **** Hanna Lane NE Apt *** Lacey,Washington ***** mailed to me (Yolanda Willis), by December **th and again I am a very faithful shopper at Macy's so I can only hope that I receive the certificate by the **th as promised or I will be calling or chatting again because I didn't ask for it I was offered the certificate because of the mix up and inconveniences for specific purposes like gifts to take home to Georgia to my families for Christmas it really hurt so bad that I actually had no idea this confusion was really happening because never a problem with Macy's at all, again I will be waiting although stationed here in Washington that the gift card really arrives thanks again so much and Happy Holidays to you and your families, again Yolanda Willis.

GetHuman1812149 did not yet indicate what Macy's should do to make this right.

How GetHuman1812149 fixed the problem

We are waiting for GetHuman1812149 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1812149 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1812149
Dec 22nd, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1360 others
0 customers following this


GetHuman1812149 started working on this issue
Dec 22nd, 2018 9:38am