A representative told me for all the inconvenience of my orders for gifts being late, w...

GetHuman1812149's customer service issue with Macy's from December 2018

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The issue in GetHuman1812149's own words
A representative told me for all the inconvenience of my orders for gifts being late, wrong, or whatever I went through and ending up in the store here in Tacoma Washington she would make sure that I get a **$ gift certificate again never arrived so I happen to speak with another agent Kevin promised me that the **$ certificate get mailed to my address at **** Hanna Lane NE Apt *** Lacey,Washington ***** mailed to me (Yolanda Willis), by December **th and again I am a very faithful shopper at Macy's so I can only hope that I receive the certificate by the **th as promised or I will be calling or chatting again because I didn't ask for it I was offered the certificate because of the mix up and inconveniences for specific purposes like gifts to take home to Georgia to my families for Christmas it really hurt so bad that I actually had no idea this confusion was really happening because never a problem with Macy's at all, again I will be waiting although stationed here in Washington that the gift card really arrives thanks again so much and Happy Holidays to you and your families, again Yolanda Willis.

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Macy's

Customer service issue
Reported by GetHuman1812149
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1360 others
0 customers following this

Timeline

GetHuman1812149 started working on this issue
Dec 22nd, 2018 9:38am