Kyle Barnes****** Templeton Road *Disputanta, VA********Order* ***********Tracking* *ZE...

GetHuman-kyleteac's customer service issue with Macy's from December 2018

1 view
 | 
1005 similar
 | 
0 following
Help with my Macy's issue
Next: our robot will wait on hold for GetHuman-kyleteac to get a Macy's rep on the line!
Always use the GetHuman Phone tocall Macy's. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-kyleteac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kyleteac may need:
Order number, Billing address, Email address on the account, and Name on the order
The issue in GetHuman-kyleteac's own words
Kyle Barnes****** Templeton Road *Disputanta, VA********Order* ***********Tracking* *ZE*R***************I was shipped the wrong item. I was told my item can no longer be sent to me. I was given a refund for that item. I just received an e-mail telling me to return my “defective item”. I DID NOT receive a “defective item”. I received an incorrect and incomplete order. **I was sent a little carry on bag! Not a ** piece comforter set! I am also waiting to receive a pillow. I cannot return a defective ** pc comforter set because I never received it. **I was not told to return this little bag at the time of my phone call and I do not have a return label. Should you like the bag, I will need a return label! This has been the worst shopping experience ever and I do not think I will EVER use Macy’s again!!!***) I have already received my refund. No action is necessary on that. ***) I require action on my pillow. It needs to be sent! ***) This carry on bag is not worth this frustration and it was NOT MY MISTAKE. I am spending too much of my time waiting on the phone and typing emails trying to resolve Macy’s mistake over a $**-** bag!!!**Advise!*SMSgt. Kyle Barnes
GetHuman-kyleteac did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman-kyleteac fixed the problem
We are waiting for GetHuman-kyleteac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Macy's's attention and get better help faster. Tap below to get started.
Having Macy's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Macy's email you?
This email address isn't valid
Follow this issue
See how GetHuman-kyleteac fixes it.
This email address isn't valid

Macy's

Customer service issue
Reported by GetHuman-kyleteac
Dec 3rd, 2018 - a mon ago
I have an issue with Macy's too
Not resolved
Seen by 1 customer so far
Similar issue to 1005 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kyleteac started working on this issue
Dec 3rd, 2018 4:53pm