Hello*received my order that i was so happy of getting. I ordered Bernardo ruffled coat...

GetHuman1472775's customer service issue with Macy's from November 2018

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The issue in GetHuman1472775's own words
Hello*received my order that i was so happy of getting. I ordered Bernardo ruffled coat in size Xs. I found that coat in several other stores for half that prize but not my size. So I decided to pay more just to get the size I wanted. What happened Macy's sent me that coat in size M and intentionally put tags on sleeve from size Xs also the package itself had Xs size plastered all over it. I just talked to a store manager at one of your locations and I am extremely unhappy with the service that was provided, very uneducated and careless, undertrained person. Your cashier had more compassion than the actual store manager, this is another incident o have been facing with this store. Please contact me to discuss that matter since so far my experience with your company has been only unpleasant. Thank you *Monika
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Macy's

Customer service issue
Reported by GetHuman1472775
Nov 2nd, 2018 - a mon ago
I have an issue with Macy's too
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Seen by 4 customers so far
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Timeline
GetHuman1472775 started working on this issue
Nov 2nd 7:32pm
GetHuman1472775 confirmed the issue is fixed. Hooray!
Nov 5th 9:00pm