Waiting to hear how GetHuman1472775 fixed the problem to share with other customers.
The issue in GetHuman1472775's own words
Hello*received my order that i was so happy of getting. I ordered Bernardo ruffled coat in size Xs. I found that coat in several other stores for half that prize but not my size. So I decided to pay more just to get the size I wanted. What happened Macy's sent me that coat in size M and intentionally put tags on sleeve from size Xs also the package itself had Xs size plastered all over it. I just talked to a store manager at one of your locations and I am extremely unhappy with the service that was provided, very uneducated and careless, undertrained person. Your cashier had more compassion than the actual store manager, this is another incident o have been facing with this store. Please contact me to discuss that matter since so far my experience with your company has been only unpleasant. Thank you *Monika
GetHuman1472775 did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman1472775 fixed the problem
We are waiting for GetHuman1472775 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.