On ******* at *:** pm me and my partner Nathaniel Johnson went to Macy's to purchase it...
GetHuman721468's customer service issue with Macy's from May 2018
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The issue in GetHuman721468's own words
On ******* at *:** pm me and my partner Nathaniel Johnson went to Macy's to purchase items and then we exited out the Metro Center exit. I had the feeling of needing to use the restroom badly so we decided to enter the metro entrance into Macy's. I am * months pregnant and could not hold my need to use the restroom and used the restroom near the HR office. A employee by the name of Mita Marshall decided to rush out of her office space and tell my partner Nathaniel Johnson in a unnecessary aggressive way that i can't use the restroom. **She was very adamant about that i can't use the restroom. I asked her why can't i use the restroom when I'm a former employee of Macy's for * year's she said that I can't and that she doesn't care I was pregnant. She started to argue with me and called me deranged and said other insulting statements. I asked for her name so I can make a proper complaint but she refused several times to give her name. Mita Marshall then went onto claim that she "doesn't really work here" and "I don't care if you write to corporate". She then called security on me, a * month pregnant woman but there was witnesses to what happened. **Macy employee Shirley witnessed the poor customer service that I experienced. It took the security she called for to come and get her name from her after several times she refused to give her name to me. Head of security for Macy's Pam was there as well. I will contact John Smith the store manager about this as well, I simply needed to use the restroom and how Mita Marshall handled my need was uncalled for and very disrespectful. A manager named Jeff came and spoke with me and assured they would do "something". *I would like the employee Mita Marshall to be reprimanded for her inexplicable actions against me as a former * year employee and * months pregnant paying customer. I feel if nothing changes then I will talk to WMAR-TV * (ABC), WBAL-TV ** (NBC), WJZ-TV ** (CBS), WMPT ** * WMPB ** (PBS*MPB), WUTB ** (MyNetwork TV), WBFF ** (Fox), WUSA*, WJLA news, Fox * and WNUV ** news channels about how Macy's allow their employee's disrespect pregnant paying customers without disciplinary actions. ***Click here to Reply or Forward
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