I was contacted by "GM NANA" who required that I send information about my accounts and...

GetHuman-jblaukov's customer service issue with MLB.com from May 2020

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The issue in GetHuman-jblaukov's own words
I was contacted by "GM NANA" who required that I send information about my accounts and passwords. I then requested that this individual prove that they are actually from the company and not just attempting to scam me, "GM NANA" refused to prove their identity and was obstinate about providing any useful information. I make it a policy not to send personal information to a random individual and would appreciate it if someone from the company would contact me with proof of identity to fix this issue, thank you.

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MLB.com

Customer service issue
Reported by GetHuman-jblaukov
May 24th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2534 others
0 customers following this

Timeline

GetHuman-jblaukov started working on this issue
May 24th 4:37pm

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