The driver was supposed to be to my location in * minutes she got there in Nineteen Min...

GetHuman-thrivinm's Problem With a Ride issue with Lyft from August 2021

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The issue in GetHuman-thrivinm's own words
The driver was supposed to be to my location in * minutes she got there in Nineteen Minutes total it's told me she had to make a couple of pit stops to go to the bathroom... It does that who tells the customer that they have diarrhea. I waited it's ** minutes past the time she was supposed to be there and then she finally sent me a text instead she made a pit stop on the way to me which I have a screenshot of screenshot of by the way. I do not feel I should be charged with this ride at all. I have epilepsy and I cannot drive and out of pinned on honest apps like yours to get me where I need to go but today was a terrible experience I gave her * stars out of pity because she was an elderly lady who I am assuming is just trying to make a little extra money money but it took me over an hour to get from the the mount Juliet exit to the Speedway on lebanon road once I got in her car...... She went the completely wrong way twice and then told me she had to make a pit stop to go to the bathroom that's not part of the deal....... It took her forever to get there in *** heat I do not feel I should be charged full price for this debacle that is completely on you if you go back and look at her GPS she went up to Walmart then she went across the street to * other gas stations and then one more and then she finally made it to me. I would like it fixed by getting a refund from my ride I tipped the driver accordingly but the whole experience overall was horrible

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Lyft

Problem With a Ride issue
Reported by GetHuman-thrivinm
Aug 24th, 2021 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 7499 others
0 customers following this

Timeline

GetHuman-thrivinm started working on this issue
Aug 24th, 2021 1:35pm

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