I am currently on my way to work in a Lyft vehicle. As of now i will be over ** min lat...

GetHuman-jpeso's customer service issue with Lyft from October 2019

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The issue in GetHuman-jpeso's own words
I am currently on my way to work in a Lyft vehicle. As of now i will be over ** min late for work today. I ordered a Lyft at about *:**am to get to work by *am. At *:**am the app told me a driver was located and i would be at work by *:**am. The app said my driver would be picking me up in about ** to ** min. So, the ** min went by and the app said my driver had arrived and would be leaving in * min. At this point i looked on the app and it showed the driver was not in my immediate area never mind not on my street or at my house. I tried * times to call the driver and even sent him a text asking where he was. I got no reply whatsoever and after that my ride was cancelled on the app and i had to start all over and re order a new ride. Now i am ** min late for work and possibly

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Lyft

Customer service issue
Reported by GetHuman-jpeso
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 50461 others
0 customers following this

Timeline

GetHuman-jpeso started working on this issue
Oct 14th, 2019 10:08am