The driver who was supposed to pick me up never showed the app said he was outside I we...

GetHuman-diamdcw's customer service issue with Lyft from May 2019

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The issue in GetHuman-diamdcw's own words
The driver who was supposed to pick me up never showed the app said he was outside I went out there and I didn't see the car anywhere I walked up and down the street and called the driver multiple times each time I called the call was cancelled after ringing a couple of times. The driver not showing up to pick me up made me miss a bus out of town that I already paid for and had more than enough time to make it to the bus had the driver shown up. I am highly upset and unsatisfied with lyft's service tonight or lack of service I should say. If I don't show up for the ride I would get charged with a no show fee. I was outside when I was informed that the driver was. I was standing outside calling the driver and watching the time go away along with my money for my bus ticket that I can not get a refund for.

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Customer service issue
Reported by GetHuman-diamdcw
May 21st, 2019 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 44966 others
0 customers following this


GetHuman-diamdcw started working on this issue
May 21st, 2019 4:31am
GetHuman-diamdcw indicated the issue is not fixed yet.
May 24th, 2019 4:18pm

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