My name is Daniel and I use Lyft*Uber almost every day . I would use Lyft more but I've...
GetHuman-ddaugher's customer service issue with Lyft from October 2018
6 views | 24988 similar | 1 following
Help with my Lyft issue
GetHuman-ddaugher's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ddaugher will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ddaugher can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Lyft has better answers for you: Lyft Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ddaugher may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-ddaugher's own words
My name is Daniel and I use Lyft*Uber almost every day . I would use Lyft more but I've had problems with drivers calling me finding out I'm not a long enough ride(**-** mins to and from work) and then telling me they will see me soon then canceling on me. This last experience I driver excepted my ride was about ten minutes away. I walked outside when he was * minutes away. He missed my first exit so I contacted him letting him know I was on my way to work. Got no response. He missed the next exit to get to me now he is back to more then ten minutes to arrive to me. I look back down now he is ** minutes away. I remember in the past that if I cancel my ride that there was still a fee, so I let him get to ** minutes away before I cancel so there was no dispute. So now I'm going to be really late to work. I ended up downloading Uber and someone showed up * minutes later and brought me straight to work but I was late, my boss was mad and I lost money out of my poclet. This isn't the first time something like this has happened. I would like to use Lyft more than Uber because I get coupons and helps save money but for me to download the app again I believe I should be entitled to at least $** credit, not a $* off ten rides but some kind of credit since I lost out on money on my pay check because more than one driver couldn't just cancel my ride knowing he wasn't going to pick me up or canceling my ride when they find out it's only a **-** minute ride. **Thank you *Daniel daugherty*If you would like to look into this issue my phone number is ***-***-**** if you need anymore information contact me at that number or email me at *****@***.com
GetHuman-ddaugher did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-ddaugher fixed the problem
We are waiting for GetHuman-ddaugher to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.